Returns & Exchanges

At Creed, we strive for perfection in every scent, but if you are not entirely satisfied with your purchase, we offer a 30-day window for returns on all eligible luxury products. To ensure a seamless experience, items must be returned in their original packaging with the security seal intact.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully place the fragrance in its original boutique box and outer shipping carton, ensuring it is securely padded to prevent damage during transit.

3

Attach the Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing